Rug Care

GENERAL CARE
Regular vacuuming will keep your carpet in top condition.

SPILL REMOVAL
Dab (do not rub) all liquid spills with a sponge immediately. Use salt or soda water to draw out any red wine spills.

STAIN/SPOT REMOVAL
Use a very mild soap or wool wash (anything with harsh chemicals may lift the dye) to spot clean any stains.

SPROUTING
Occasionally an individual strand can come loose, do not pull on this strand as you will ruin the integrity of the rug. Cut the loose strand level with the pile height to fix.

SHADING
Shading is characteristic of all handknotted carpets. The shading is due to pile lying at different angles and can range from a small patch to a strip across the rug.

FLUFFING
New rugs fluff as there are still loose fibres within the carpet. All new rugs will fluff until the carpet has settled.