Rug Care
General Care
Vacuuming: Regular vacuuming will keep your rug in top condition. Avoid using a powerhead or anything with hard bristles that rotates, as this will disturb its fibers. Go over the carpet twice and in different directions to ensure a thorough, deep clean.
Sprouting: Occasionally strands of wool can come loose and pop up from the pile, which is a normal characteristic of a hand knotted rug. Simply cut the loose strand level with the pile height. Do not pull on these strands as you will pull the thread from its route.F
Fluffing: It is normal for new rugs to fluff as there can still be still loose fibres within the pile from the weaving and finishing processes. This should last no longer than 2-3 months.
Stain/Spot Removal: To prevent stains, you must attend to them immediately. For specific cleaning instructions, please refer below and feel free to call us directly on 1300 131 120
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NEW ZEALAND WOOL is dirt and stain resistant and will look great for a long time just by vacuuming regularly
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BAMBOO SILK
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COCOON SILK rugs will look great for years to come with proper care and regular vacuuming
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HANDSPUN JUTE is highly absorbent and need to be cleaned regularly to keep them looking good long term
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MACHINE MADE POLYPROPYLENE
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RECYCLED BOTTLE PET
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PREMIUM LINEN is three times stronger than cotton and is porous, meaning that it naturally repels heat and moisture and has natural anti-bacterial properties.
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UPCYCLED SARI SILK
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